Terms & Conditions of Use

This Privacy Policy explains the types of personal information we collect through our website, www.goldenisles.com, how we use it, what we do not do with it, how you can view your information and update it, and how we keep it safe.

Privacy Policy Contents

  1. How to Contact Us

  2. Content and Information on Goldenisles.com

  3. Trademarks, Copyrights & Restrictions

  4. Privacy Policy

How to Contact Us

The Golden Isles Convention & Visitors Bureau (CVB) has physical administrative offices at the below location:

529 Beachview Drive
St. Simons Island, GA 31522

Phone: 912-638-9014
Toll free: 800-933-2627

View additional contact information or a staff directory here.

Content and Information on GoldenIsles.com:

Content and information contained in this site has been compiled by the Golden Isles Convention & Visitors Bureau (CVB), based on data submitted directly from local tourism partners and businesses. While every effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. This site contains links to other sites. Golden Isles CVB has no control over the content exhibited on these sites or the administration of them. Please be aware that we are not responsible for the information collection processes on these sites and cannot control how the information is used. Please view the privacy policies on these other websites for further information.

The Golden Isles CVB reserves the right to change terms and conditions of use in the future.

Trademarks, Copyrights & Restrictions:

All content on this web site, including without limitation, images, trademarks, designs, pictures and other information, is the exclusive property of the Golden Isles Convention & Visitors Bureau and protected by applicable law. Any unauthorized use of this content without specific written permission is prohibited.

Privacy Policy:

Personally Identifiable Information:  The Golden Isles CVB does not collect or use personally identifiable information on Goldenisles.com except that which is willingly provided through collection forms by website users for the purpose of providing the services/information requested through our website. We will collect personal identification information from users only if they voluntarily submit such information to us. Personal identifying information may be collected through e-newsletter forms, online visitor guide or information request forms, contests, or surveys distributed through our marketing or website. Any information that the customer provides, such as name, address, email, phone number, or ZIP code will be stored in a secure location and will be used only for those purposes stated. When you choose to submit such information, you are transferring that information into the United States of America and are consenting to such transfer. All data transferred will be/is encrypted (Hypertext Transfer Protocol Secure, or HTTPS) transfer, or SSL. Visitors can always refuse to supply personal identification information, noting that choosing to do so may prevent the user from engaging in certain site-related activities such as ordering a visitor guide. Users of our services, such as e-newsletter subscriptions, may also withdraw consent for the use of their personal information at any time. To review, update, or delete your collected data, or to withdraw consent for use, contact marketing@goldenisles.com

Personal information will not be shared with third parties unless indicated and when approved by the user (in other words, if the user opts-in to sharing information) or unless required to do so by law, such as to comply with a subpoena, court orders, legal process from law enforcement agencies, or similar legal proceedings.

Data Collection for Statistics: We may collect non-personal identification information about users whenever they interact with our website. We use data-tracking software and devices (which may include "cookies") to gather technical information to aide us in understanding visitor behavior. Such information includes:

  1. The name of the domain from which you access the Internet
  2. The web site from which you linked directly to our web site, if you have used another web site to reach our site
  3. The date and time you access our web site
  4. Technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information
  5. The Internet protocol (IP) address, which provides general location data
  6. Demographic data from Google's Interest-based advertising with Google Analytics. Visitors can opt-out of Google Analytics for Display advertising and customize Google Display Network ads using the ads setting

We use this information to administer, improve and optimize our website, to provide visitors with a more relevant and customized experience, and monitor the effectiveness of our advertisements. 

Our site may use "cookies", tags, or scripts to enhance user experience, track users’ movements around the website, and to gather demographic information about our user base. You will have the option to choose whether to “opt in” for the use of “cookies” when you access the site. If you do choose to allow the use of the “cookies”, you may, at any time, choose to “opt out” of the use of the “cookies.”

A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. In these cases, please note that some parts of the site may not function properly.

Social Media (Features) and Widgets: Our website includes social media programs and features, such as UGC galleries powered by Crowdriff and social Share buttons. If you choose to use these features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. The social media programs, features, and widgets we use are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the feature(s).

Email Newsletter and Visitor Guide Requests: Additionally, we collect and use information provided by visitors to provide convenient access to our products and services, keep visitors posted on our products and services, special offers and events that may be of interest, and for other purposes described at the point of collection. For example, we collect, store and use your name, address, e-mail address and the topics of interest to you via our e-mail newsletter request form. This information allows us to provide customized information of interest to you regarding a variety of topics in an email newsletter, but it is not provided to any third party except as may be required by law.

The information collected through our Visitor Guide request form allows us to mail information of interest to visitors. If a visitor elects to provide an e-mail address on this form, the visitor may be included in a monthly e-mail newsletter which includes information on the Golden Isles. The names and addresses collected from the Visitor Guide request form are NOT shared with third party tourism partners and businesses. However, data collected through one or more collection points on our web site may be aggregated and used for internal research purposes and statistical reports provided to third party tourism partners and businesses.

To review, update, or delete your collected data, or to withdraw consent for use, contact marketing@goldenisles.com.

Data Security: The Golden Isles CVB employs processes intended to protect user information and maintain security of data. We seek to protect our servers by locating them in areas with documented security procedures, by using firewalls, and by implementing other security technologies. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, despite our preventative measures and those of our partners, NO GUARANTEE CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.

Consent: By visiting the Golden Isles Convention & Visitors Bureau (CVB) website, you expressly consent to the collection and use by the Golden Isles CVB of personally identifiable information according to the Internet Privacy Statement above.

Opt-outs: If you do not want to receive e-mail from us in the future, please follow the instructions at the bottom of our email to be removed from future mailings. You can also send us an email using the "Contact Us" link at the bottom of all webpages on GoldenIsles.com.  Please provide us with your exact name, mailing address and e-mail address, if applicable. Once opted out, the Golden Isles CVB will no longer contact you or use your information; however, that information will be stored for historical record purposes. Our email provider allows complete erasure of stored data, which will remove all traces of the personal identifiable information you provide to us upon explicit request. If you wish to opt out of cookies that allow us to serve our advertisements while you are in the Golden Isles, and collect aggregate information on arrivals, click here.

GDPR Update: The Golden Isles CVB is GDPR compliant. To learn more, click here.

California Privacy (CCPA): If you are a California resident, California Civil Code permits you to request information regarding the disclosure of your personal information by the Golden Isles CVB. To make such a request, please send an email to marketing@goldenisles.com or write to us:

Golden Isles CVB
Attention: Marketing Department
529 Beachview Drive
St. Simons Island, GA 31522

Phone: 912-638-9014
Toll free: 800-933-2627